NorthStar Home Inspections LLC Privacy Policy

Effective Date: March 20, 2024

NorthStar Home Inspections LLC ("NorthStar", "we", "us", or "our") respects the privacy of our clients and website visitors ("you" or "your"). This Privacy Policy describes the types of information we collect on our website located at www.Nstarhome.com (the "Website") and how we use that information.

Information We Collect:

We collect two types of information on the Website:

  • Personal Information: This is information that can be used to identify you, such as your name, email address, phone number, mailing address, and property information related to your inspection request. We only collect this information when you voluntarily provide it to us, such as when you contact us through our contact form, request a quote, or schedule an inspection.

  • Non-Personal Information: This is information that cannot be used to identify you, such as your browsing habits, device information, and IP address. We collect this information automatically through the use of cookies and other tracking technologies.

Use of Information:

We use the information we collect for the following purposes:

  • Personal Information: We use your personal information to provide you with the services you request, such as scheduling inspections, sending inspection reports, and responding to your inquiries. We may also use your contact information to send you marketing materials about our services, but you will always have the option to opt out of receiving such communications.

  • Non-Personal Information: We use non-personal information to improve the Website, understand how users interact with the Website, and personalize your experience.

Sharing of Information:

We will not share your personal information with third parties without your consent, except in the following cases:

  • To service providers who help us operate the Website or provide inspection services, such as scheduling software companies or background check providers. These service providers are obligated to keep your information confidential.

  • As required by law, such as in response to a court order or subpoena.

  • In the event of a business transfer, such as a merger or acquisition.

Your Choices:

You have the following choices regarding your personal information:

  • You can opt out of receiving marketing communications from us by clicking the unsubscribe link in any email you receive from us.

  • You can request to access, update, or delete your personal information by contacting us at bjefferies@nstarhome.com.

Data Security:

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal information.

Children's Privacy:

The Website is not directed towards children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the Website. We encourage you to review the Privacy Policy regularly to stay informed about how we are using your information.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at bjefferies@nstarhome.com.